OneAdvanced Clinical Case Management (formerly Adastra)

Within OneAdvanced Clinical Case Management, formerly Adastra, administrative functions organise urgent-care episodes from first contact to closure or onward referral. Staff can search or register patients, capture caller and location details, place cases into configured queues, assign work, track status and record the resulting disposition. The platform supports collaboration between multiple services while allowing each to retain its own configuration, and interfaces can exchange referrals and demographic information with national and local systems. It is not a conventional elective and inpatient PAS; its administration is built around urgent and unscheduled care cases. Appointment, queue, identity, reporting and handover rules vary according to the deployed service model.