NHS Tech Register

SVL Business Solutions NiCE WFM

E-rostering and Clinical Workforce

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Activity — SVL Business Solutions NiCE WFM

Changes to this record and relevant linked information, newest first.
    #6

    Ranked 6 of 11 on the most commonly used E-rostering and Clinical Workforce in NHS trusts list, with 3 implementations.

    View the E-rostering and Clinical Workforce list

    3 NHS trusts using SVL Business Solutions NiCE WFM

    North East Ambulance Service NHS Foundation Trust North West Ambulance Service NHS Trust Yorkshire Ambulance Service NHS Trust
    Last updated: 21/10/2026 Activity feed

    About SVL Business Solutions NiCE WFM

    Category
    E-rostering and Clinical Workforce
    Supplier
    SVL Business Solutions
    Product
    NiCE WFM
    NHS Market Share (%)
    2.1%

    NiCE Workforce Management, implemented and supported by SVL Business Solutions, is an enterprise workforce planning and scheduling platform primarily used in contact-centre environments. It uses demand forecasts, staffing rules and employee preferences to create schedules, supports real-time adjustments and self-service, and provides analysis of capacity, adherence and workforce performance.

    Closest competitors to SVL Business Solutions NiCE WFM

    RLDatix Allocate Optima Ranked #1 in E-rostering and Clinical Workforce Rotamap CLWRota Ranked #2 in E-rostering and Clinical Workforce Patchwork Rota Ranked #3 in E-rostering and Clinical Workforce Totalmobile Ranked #4 in E-rostering and Clinical Workforce HealthRota Ranked #5 in E-rostering and Clinical Workforce

    Technology commonly used alongside SVL Business Solutions NiCE WFM

    Microsoft Power BI 3 shared trusts NHS England NHS Pathways 3 shared trusts Totalmobile 3 shared trusts Microsoft Entra ID 2 shared trusts Microsoft SharePoint 2 shared trusts Beam Notes 1 shared trust Bespoke EPR 1 shared trust Bespoke Medicines Management App 1 shared trust Cleric CAD - Respond -2 1 shared trust Cleric PTS - APTS-2 1 shared trust

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    The NHS Tech Register covers 6,129 GP practices, 1,299 primary care networks and 203 NHS trusts in England, tracking 401 technology products across 31,327 recorded implementations.

    1. Torbay and South Devon NHS Foundation Trust
    2. Clinisys ICE
    3. Nervecentre
    4. OneAdvanced GP Document Workflow (formerly Docman)

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