CLEO

CLEO Urgent Care is a patient-management platform designed for NHS urgent and emergency care services. It supports the pathway from incoming contact and clinical triage through referral, appointment booking and onward transfer, with tools intended to improve patient flow and give teams better visibility of waiting demand. Published capabilities include digital-front-door integration, electronic prescribing, virtual consultations, reporting and links with services such as NHS Pathways, the Directory of Services, Personal Demographics Service, Summary Care Record, GP Connect and Care Connect. CLEO also offers specialist CAS, urgent treatment centre and virtual waiting-room modules. Exact customer configurations are not publicly detailed, so this entry describes the verified platform rather than assuming any organisation's local workflows.